Terms of Service | Pavel Istomin / Pika Group

Last updated: October 20, 2026

These Terms of Use govern access to and use of the website istomina.space (the "Website").
The Website is operated by DOO Pika Group, Montenegro, in connection with the personal and professional activities of Tatyana Istomina.
By using the Website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, please discontinue use of the Website.

1. Website Purpose
The Website is the personal website of Tatyana Istomina.
It provides information about her professional activities, individual consultations, creative and educational projects, digital and physical products, original materials, publications, and other initiatives.
The Website is primarily informational. Browsing the Website does not establish a client relationship or constitute an agreement to provide services.

2. Consultations and Professional Services
Tatyana Istomina may offer individual consultations, diagnostic sessions, personal development work, and other forms of professional interaction.
Consultations are arranged individually, based on the nature of the request, availability, and mutual agreement.
The scope, format, duration, fees, payment arrangements, cancellation conditions, and other relevant terms are discussed and agreed upon before a paid engagement begins.
Information published on the Website does not constitute a binding offer to provide a particular service at a particular price.
DOO Pika Group is responsible for services expressly offered and contracted through the company. Activities operated independently by other persons or legal entities may be subject to separate terms.

3. Nature of Information and Services
The Website may contain information and materials relating to psychology, personal development, astrology, self-exploration, creative practices, and other subjects.
Such materials are provided for informational, educational, or personal exploration purposes.
Unless expressly stated otherwise, consultations and materials offered through the Website are not intended to replace medical diagnosis, psychiatric treatment, emergency mental health care, or other regulated healthcare services.
Nothing on the Website constitutes financial, legal, tax, or investment advice.
Visitors remain responsible for their personal decisions and for seeking appropriately qualified professional assistance when required.

4. No Guarantee of Results
Individual experiences, interpretations, and outcomes may vary.
Any consultation, recommendation, interpretation, or educational material reflects the information available, the nature of the work, and the professional judgment or approach applied at the time.
No particular personal, emotional, professional, financial, or other outcome is guaranteed.
This provision does not limit any rights or remedies that cannot lawfully be excluded.

5. Products and External Platforms
The Website may feature digital materials, downloadable files, physical products, creative works, and links to third-party platforms, including Etsy.
Unless expressly indicated otherwise, purchases made through third-party platforms are completed on those platforms and are subject to the applicable seller terms, platform conditions, and mandatory consumer protection laws.
Product descriptions, prices, delivery methods, availability, and refund or cancellation conditions should be reviewed on the relevant purchase page before placing an order.
Where DOO Pika Group is the seller or service provider, its applicable legal obligations remain in effect regardless of the platform used to facilitate the transaction.

6. Independent Projects
The Website may link to other projects, websites, applications, bots, communities, and services associated with Tatyana Istomina.
Some projects may operate independently of DOO Pika Group and may have their own operators, terms of use, privacy policies, and commercial arrangements.
The inclusion of a project or link on this Website does not automatically mean that DOO Pika Group operates or is responsible for every activity conducted through that project.
Visitors should review the applicable information provided by each project or service.

7. Intellectual Property
Unless otherwise indicated, the original text, design elements, graphics, photographs, creative materials, publications, and other content on the Website are owned by Tatyana Istomina, DOO Pika Group, or their respective rights holders.
Content may be accessed and used for personal, lawful, non-commercial purposes, subject to any additional terms accompanying particular materials.
Reproduction, redistribution, commercial use, or modification of protected materials without permission is prohibited except where permitted by applicable law.
Any trademarks, brand names, logos, or third-party materials remain the property of their respective owners.

8. User Communications and Confidentiality
Visitors may contact Tatyana Istomina through the communication channels indicated on the Website.
When contacting us, please provide only the information reasonably necessary to describe your request.
Information shared in connection with an individual consultation will be handled with appropriate care and confidentiality, subject to applicable law and any specific agreement between the parties.
Please do not send highly sensitive personal information or confidential third-party materials through unsecured communication channels unless appropriate arrangements have been made.
Personal data is handled in accordance with the Website's Privacy Policy.

9. Payments, Cancellations, and Refunds
The Website does not currently provide a direct online checkout system.
Paid consultations and other services may be arranged individually, with payment instructions or payment links provided after the relevant terms have been agreed.
Applicable payment, rescheduling, cancellation, and refund conditions will be communicated before the transaction or engagement is confirmed.
Purchases completed through external marketplaces or other providers may also be subject to their applicable terms and procedures.
Nothing in these Terms excludes statutory cancellation, refund, or consumer rights that apply under mandatory law.

10. Third-Party Websites and Services
The Website may contain links to third-party websites and services, including Telegram, Etsy, Google Drive, and independent project websites.
These services operate under their own terms and privacy policies.
DOO Pika Group does not control the operation, security, availability, or content of independent third-party services.
We are not responsible for third-party activities to the extent permitted by applicable law, without prejudice to any obligations that apply when DOO Pika Group acts as a seller or service provider.

11. Website Availability and Accuracy
We make reasonable efforts to keep the Website accessible and its information accurate.
However, content may be updated, changed, removed, or temporarily unavailable.
We do not guarantee uninterrupted access or that all information will remain complete, current, or free from technical errors.

12. Limitation of Liability
To the maximum extent permitted by applicable law, DOO Pika Group and Tatyana Istomina are not liable for indirect or consequential losses arising solely from use of the Website or reliance on its general informational content.
Any liability relating to paid services is subject to the applicable agreement and mandatory legal requirements.
Nothing in these Terms excludes or restricts liability where doing so would be unlawful, including non-excludable consumer rights.

13. Changes to These Terms
These Terms may be revised to reflect changes to the Website, its activities, applicable services, or legal requirements.
The current version will be published on this page with an updated revision date.

14. Governing Law
These Terms are governed by the laws of Montenegro, subject to any mandatory laws or consumer protections that may apply in particular circumstances.

15. Contact
For questions regarding these Terms or activities operated through the Website, please contact:
Tatyana Istomina
DOO Pika Group, Montenegro
Email: gt4nko@gmail.com